Frequently
Asked Questions

No. With lounge, coworking or dedicated desk memberships, you have to pay for your membership through the LABS application, and that will be your billing date.

Please see our plans for information on our different memberships.

Our London location (136 High Holborn) is open 24 hours, 7 days a week to members. Meeting rooms are also open at these times. Non-members can instant book meeting rooms and will have access to the Wi-fi for 24 hours, plus have access to the ground-floor lounge area, 7am-7pm, Monday-Friday.

You can find our community and front desk team on-site, Monday-Friday, 8am-6pm. There will be security present when they are not there.

LABS endeavours to create the right environment for people who want to work, as pets are usually a (very cute) distraction, we’d prefer if members did not bring their pets into any of the LABS buildings.

Dedicated Desk & Private Office memberships can use their LABS location as their registered company address, however, Lounge & Coworking memberships cannot. Any membership plan can receive packages and mail, please make the community team aware if you’re expecting any post.

Yes. Once you download the app and register, you can book a meeting room within LABS buildings for a minimum of 30 minutes. Prices apply.

For LABS members we offer printing, tea & coffee, and coming soon are bike racks and showers.

We offer cloud desktops and storage, a LABS application, VOIP, VLAN, conference numbers, private networks, and dual connectivity wi-fi to limit network drop-outs. Our packages do vary per membership, please see our membership plans for more details.

We prefer that you book a tour in advance, please email [email protected].