Our COVID-19 Response

27th March 2020 | 3 min read

In response to the COVID-19 pandemic LABS Collective remains committed to providing environments for people to create, connect and thrive.

Protecting Our Members and Employees

LABS takes its duty of care for staff and members very seriously, UK Government guidance is being continually monitored and followed.

All our buildings have remained open, for the essential businesses who need space to maintain their operations and the members who are unable to work from home. We have been continually reimagining our spaces so they are safe, secure and supportive for all who work in them. Now we are preparing for a time when government measures ease and there is a greater wish to return to the office, identifying every possible way to protect all who use our spaces.

  • All offices and breakout areas have been deep cleaned in preparation for member returning
  • Increased frequency of cleaning, using high strength virucidal products
  • Provided visual cues to maintain social distancing and suggest safe routes around the building
  • Improved air quality and monitoring systems
  • Placed sanitiser stations throughout the building
  • All visitors will need to provide contact details and complete a health questionnaire

Full details of our Return To Work plan for members can be found here

LABS employees continue to work remotely, safely at home. Buildings are being managed by our security team with remote connection to the General Managers who remain the point of contact to members.

Any LABS member who wishes to discuss their lease should contact sales@labs.com. A range of services and support have been provided by the government to help businesses during this time and we advise that businesses continue to refer to the official website for updates.

Keeping Connected

We believe that the essence of LABS and the energy of the community exists beyond the walls of our buildings. We launched the “LABS Stay-Insider”, a digital newsletter designed to inspire, motivate productivity and promote ways to thrive digitally. Those members who are missing day-to-day contact with colleagues and fellow members can utilise the ‘community wall’ on the LABS App to keep in touch and share their experiences.

Despite restrictions on bringing people physically together we will continue to honour our mission to motivate productivity, galvanise collaboration and inspire connection through our ongoing online programme of events.

Supporting The Community

As the need for community is greater than ever, we’re proud to continuing delivering our vision through a number of initiatives that support emergency services and the vulnerable.

Our largest event space, Camden House, has been made available to become a dedicated ‘common room’. Offering 13,000sqft of space for those on the frontline, it will provide a place to relax along with complimentary tea and coffee, day and night. The facilities are also being used by a local soup kitchen to prepare food to deliver sustenance to some of Camden’s most vulnerable. In addition we have offered a number of vacant private offices across the buildings, to the emergency services and critical call centres for use as they require.

To further support our community, our other LABS Collective brand, STAY in Hawley Wharf, has provided bedrooms within its apartments for those working in nearby London hospitals. They now have doctors and nurses occupying these apartments; providing a quiet sanctuary with fully fitted kitchens and living rooms as well as access to much-needed laundry facilities. Hampers filled with essential items, put together by The Camden Grocer, will be provided in all rooms.

We are also encouraging all staff to spend some of their working day helping the more vulnerable through a variety of charity initiatives such as AGE UKs ‘telephone friend’ matching or helping individuals in their neighbourhood with essential tasks.

Thanks to our Members

Without the continued support of our amazing members, none of this would be possible and we are truly grateful for all of those who are standing with us. We continue to monitor the status of the pandemic daily and follow government advice to ensure the safety of all LABS members and staff.