We are LABS. We are company that combines real estate assets with digital technology, providing connected working spaces and meeting spaces (our “Services“).
We value your privacy and want to be transparent with you in the way that we collect and use your personal information.
This Privacy Notice applies to:
LABS Worldwide Limited. Our company number is 07891655 and our registered office is at 54-56 Camden Lock Place, London, United Kingdom, NW1 8AF. We are registered with the Information Commissioner’s Office with registration number ZA524005. We are the ‘controller’ for LABS 90 High Holborn, LABS House, LABS Hogarth House, and LABS Southampton Place.
LABS Camden Limited. Our company number is 09623572 and our registered office is at 54-56 Camden Lock Place, London, United Kingdom, NW1 8AF. We are registered with the Information Commissioner’s Office with registration number ZA123454. We are the ‘controller’ for LABS Atrium, LABS Triangle, LABS Lockside, LABS Hawley Wharf and LABS Victoria House.
All references in this Notice to “LABS“, “our“, “us” or “we” refer to LABS Worldwide Limited and LABS Camden Limited, or our group companies and suppliers which provide services to us, as appropriate. All references in this Notice to our “Website” are to the website owned by LABS at labs.com.
Visitors to our Website and people who contact us with enquiries;
Customers/tenants and users of our Services (including people who access our buildings);
Prospective customers/tenants; and
Our suppliers and employees of our suppliers.
Depending on our relationship, we will collect and use your information in different ways.
This Privacy Notice describes the following sections relating to your personal information (click on the links to find out more):
Collection of your personal information and how we use it
Our legal basis for using your personal information
How and why we share your personal information
How long we store your personal information
Where we may transfer your personal information
How we keep your personal information secure
Social media and links to other websites
Changes to this Privacy Notice; and
Further questions and how to make a complaint.
Please see the section below that best describes our relationship with you to find out the information that we collect about you and how we use this information:
Visitors to our Website and people who contact us with enquiries
We, or third parties on our behalf, collect and use personal information which may include:
The following information is created and recorded automatically when you visit our Website, download our content or subscribe to our blog:
Technical information. This includes: The Internet protocol (IP) address used to connect your computer to the internet address; the website address and country from which you access information; the files requested; browser type and version; browser plug-in types and versions; operating system; and platform. We use this personal information to administer our Website, to measure the efficiency of our systems and to undertake an analysis on the locations from which people access our webpages; and
Information about your visit to our Website (for example, the pages that you click on). This may include the website you visit before and after visiting our Website (including date and time), time and length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, weblogs and other communication data and information provided when requesting further service or downloads.
We, or third parties on our behalf, may collect and use any of the following information about you:
How we use your personal information
We will collect, use and store the personal information listed above for the following reasons:
We need certain types of personal information so that we can provide Services to you and perform contractual and other legal and regulatory obligations that we have. If you do not provide us with such personal information, or if you ask us to delete it, you may no longer be able to access our Services.
We, or third parties on our behalf, may collect and use any of the following information about you:
How we use your personal information
We will collect, use and store the personal information listed above as follows:
We, or third parties on our behalf, may collect and use any of the following information about you:
We will collect, use and store the personal information listed above for the following reasons:
Please note that we need certain types of personal information so that you or your employer can provide services to us. If you do not provide us with such personal information, or if you or your employer ask us to delete it, you may no longer be able to provide services to us.
Whatever our relationship with you is, we may also collect, use and store personal information for the following additional reasons:
We consider that the legal bases for using your personal information as set out in this Privacy Notice are as follows:
If we rely on your consent for us to use your personal information in a particular way you may withdraw your consent at any time by contacting us at [email protected].
Where none of the above apply, use of your personal information is necessary for our legitimate interests or the legitimate interests of others (for example, to ensure the security of our Website). Our legitimate interests are to:
We may share your personal information with our group companies where it is in our legitimate interests to do so for internal administrative purposes (for example, ensuring consistent and coherent delivery of our Services to our customers, corporate strategy, compliance, auditing and monitoring, research and development and quality assurance).
We will share your personal information with the following third parties or categories of third parties:
Any third parties with whom we share your personal information are limited by law in their ability to use your personal information for any purpose other than to provide services for us. In addition, we take steps to ensure that any third parties with whom we share your personal information are subject to privacy and security obligations consistent with this Privacy Notice and applicable laws.
We will also disclose your personal information to third parties where it is in our legitimate interests to do so to run, grow and develop our business, such as:
We may also disclose and use anonymized, aggregated reporting and statistics about users of our Website or our products and Services for the purpose of internal reporting or reporting to our group or other third parties, and for our marketing and promotion purposes. None of these anonymized, aggregated reports or statistics will enable our users to be personally identified.
Except as expressly set out above, we will never share, sell or rent any of your personal information to any third party without notifying you and, where necessary, obtaining your consent.
We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time for which we retain personal information for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.
You have certain rights in relation to your personal information. If you would like further information in relation to these or would like to exercise any of them, please complete our online form or contact us via email at [email protected] at any time. You have the following rights:
Right of access: You have a right of access to any personal information we hold about you. You can ask us for a copy of your personal information; confirmation whether your personal information is being used by us; details about how and why it is being used; and details of what safeguards are in place if we transfer your information outside of the European Economic Area (“EEA“).
Right to update your information: You have a right to request an update to any of your personal information which is out of date or incorrect.
Right to delete your information: You have a right to ask us to delete any personal information which we are holding about you in certain specific circumstances. You can ask us for further information on these specific circumstances by contacting us. We will pass your request on to other recipients of your personal information unless that is impossible or involves disproportionate effort.
Right to restrict use of your information: You have a right to ask us to restrict the way that we process your personal information in certain specific circumstances. We will pass your request on to other recipients of your personal information unless that is impossible or involves disproportionate effort. You can ask us who the recipients are.
Right to stop marketing: You have a right to ask us to stop using your personal information for direct-marketing purposes. If you exercise this right, we will stop using your personal information for this purpose.
Right to data portability: You have a right to ask us to provide your personal information to a third- party provider of services. This right only applies where we use your personal information on the basis of your consent or performance of a contract and where our use of your information is carried out by automated means.
Right to object: You have a right to ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our or another person’s legitimate interest.
We will consider all such requests and provide our response within a reasonable period (and in any event within one month of your request unless we tell you we are entitled to a longer period allowed by applicable law). It may be necessary to ask you to verify your identity.
Certain personal information may be exempt from such requests in certain circumstances, for example if we need to keep using the information to comply with our own legal obligations or to establish, exercise or defend legal claims.
If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.
We will obtain your consent to send direct marketing communications where we are required to do so by law (for example, if you have provided a personal email address to us) and if we intend to disclose your personal information to any third party for such marketing.
If you wish to stop receiving marketing communications, you can do this by clicking the “unsubscribe” link at the bottom of any email from us, or by contacting us at [email protected]
Your personal information may be used, stored and/or accessed by staff operating outside of the European Economic Area (EEA) working for us, other members of our group or suppliers.
If we provide any personal information about you to any such non-EEA members of our group or suppliers, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Notice. These measures may include:
Further details on the steps we take to protect your personal information in these cases is available from us on request by contacting us by email at [email protected] at any time.
LABS is committed to protecting your personal information from loss, theft and misuse. We take all reasonable precautions to safeguard the confidentiality of your personal information, including through use of appropriate organisational and technical measures.
In the course of provision of your personal information to us, your personal information may be transferred over the internet. Although we make every effort to protect the personal information which you provide to us, the transmission of information between you and us over the internet is not completely secure. As such, you acknowledge and accept that we cannot guarantee the security of your personal information while it is transmitted in this way and that any such transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorised access to it.
Where we have given you (or where you have chosen) a password which enables you to access our app, you are responsible for keeping this password confidential. We require you not to share a password with anyone.
We may update our Privacy Notice from time to time. Any changes we make to our Privacy Notice in the future will be posted on this page and, where appropriate, notified to you by post or email. Please check back frequently to see any updates or changes to our Privacy Notice.
If you have any queries or complaints about our collection, use or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, please contact [email protected] or write to us at Legal Department, Labtech London Limited, 54-56 Camden Lock Place, London, NW1 8AF. We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal information.
You also have the right to make a complaint to the Information Commissioner’s Office. The ICO’s website can be seen at www.ico.org.uk.
This Privacy Notice was last updated on June 21, 2019
0203 761 2800
[email protected]
[email protected]
[email protected]
[email protected]
